Device Management

Efficient monitoring and management of your production systems

Monitoring and managing your production systems can be a huge burden for your IT administrators. Everyone relies on the systems to work when they are needed. However, ensuring this takes time, skills and knowledge.

Device settings need to be set, devices need to be managed according to your organization's security and other policies, and you need to be constantly aware of device failures or alerts that need to be addressed. All of this can be a challenge for administrators.

Konica Minolta offers the right solutions and services to simplify all these tasks and provide additional benefits. Software applications are installed in your network environment without communicating with cloud services to ensure they meet all your company’s security requirements.

With our solution, we can exactly see what the customer sees. Instead of installing an application or creating an account, the customer only needs to click on an invitation link received via SMS, and a session opens in the browser of their smartphone or tablet. The technical specialist can also use a live pointer or drawing in the snapshot of the customer’s scene to provide visual navigation during problem analysis and guide the customer

At Konica Minolta, our MDM software on mobile devices can provide the complete management of all output devices in corporate and printroom networks, which provides a welcome feature set to any company’s IT administrator. Many customers opt to outsource monitoring and management of their whole IT infrastructure to specialist providers like Konica Minolta. Our own remote monitoring and management (RMM) services, including MDM, are delivered by specialists to provide just what you need, efficiently and cost effectively. Mobile device management on mobile devices is proactive and performed 24/7. MDM means that any faults, interface issues or hardware errors are quickly detected. Wherever possible, they're also fixed remotely — even before they start affecting your business. In addition to the printers and other associated hardware, the service covers components like servers and network and storage devices.

All our cloud software solutions, which can also be used across Wi-Fi, are designed to help efficiencies, boost productivity and increase versatility, freeing businesses to maximise profit and secure clear competitive objectives to ensure you achieve your endpoint. Whatever our customers’ objectives, whether they are corporate owned or company owned, we work closely in partnership to provide key features to drive dynamic change and ignite print possibilities. By prioritising customers’ needs, we meet the device management requirements of even the most demanding global organisations. Users can control the cost of printed or copied output, provide advanced security to ensure sensitive documents do not fall into the wrong hands, and much, much more.